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Purchases made through www.boutiquetrendz.es, owned by Sitacosmos S.L., are governed by these Terms and Conditions.
By placing an order, users fully accept these Terms and Conditions.
These conditions apply exclusively to purchases made directly through this website.
IDENTIFICATION OF THE OWNER
Company: Sitacosmos S.L.
Trade Name: Boutique Trendz
Tax ID: B-76212786
Address: C.C. Trébol Unit 18-20, 35509 Costa Teguise, Lanzarote, Las Palmas, Spain.
Phone: +34 928 511 319
Email: info@boutiquetrendz.es
ACCESS AND USE OF THE WEBSITE
Boutique Trendz may temporarily suspend access to the website for maintenance, updates or technical improvements without prior notice.
Users agree to use the website lawfully and in accordance with applicable regulations.
The website may only be used by individuals and legal entities with sufficient legal capacity to enter into contracts.
Minors may only place orders with the consent and supervision of their parents or legal guardians.
ORDER PROCESS
Customers may purchase products either as registered users or as guests.
To place an order:
- Select the desired products and add them to the cart.
- Review the order details.
- Enter billing and shipping information.
- Choose a payment method.
- Confirm the purchase.
The contract will be considered completed when the customer receives the order confirmation email.
PRICES AND TAXES
All prices displayed on the website include applicable taxes.
Shipping costs, when applicable, will be shown separately before completing the purchase.
In the event of a pricing error, Boutique Trendz will notify the customer and provide the option to confirm the order at the correct price or cancel it free of charge.
PAYMENT METHODS
Boutique Trendz accepts the following payment methods:
Credit or Debit Card
Card payments are processed through secure payment gateways using SSL/TLS encryption technology.
Boutique Trendz does not store customers' complete card details.
Bank Transfer
Customers have four calendar days from the date of order to complete the bank transfer.
The transfer must include the customer's name and order number.
Orders will be processed once payment has been successfully received.
PRODUCT AVAILABILITY
All products are subject to stock availability.
If any item becomes unavailable after an order has been placed, the customer will be informed as soon as possible and refunded where appropriate.
SHIPPING
Orders will be delivered to the address specified by the customer during checkout.
The maximum delivery period shall be thirty calendar days from the conclusion of the contract, unless exceptional circumstances apply.
Estimated delivery times are indicative and may vary.
RIGHT OF WITHDRAWAL AND RETURNS
Customers have the right to withdraw from their purchase within 14 calendar days from receipt of the goods, in accordance with applicable consumer protection legislation.
To be eligible for a return:
- Products must be returned in perfect condition.
- Original labels and accessories should be included whenever possible.
- Proof of purchase must be provided.
Once the returned item has been inspected, Boutique Trendz will issue a refund using the original payment method.
Return shipping costs resulting from a customer's decision will be borne by the customer.
If the return is due to a defective product or an error made by Boutique Trendz, shipping costs will be covered by the company.
Certain hygiene-related products may be excluded from returns where permitted by law.
WARRANTIES
All products sold through this website are covered by the legal guarantees established under Spanish consumer protection legislation.
Customers will be entitled to the remedies provided by law in the event of defective or non-conforming products.
DATA PROTECTION
Personal data collected during the purchase process will be processed in accordance with our Privacy Policy and applicable data protection regulations.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All website content, including images, logos, trademarks, texts, software and designs, is owned by Sitacosmos S.L. or licensed to it.
Any unauthorized use, reproduction or distribution is strictly prohibited.
LIMITATION OF LIABILITY
Boutique Trendz shall not be liable for:
- Temporary website interruptions.
- Technical failures beyond its control.
- User misuse of the website.
- Damages caused by third parties or force majeure events.
The maximum liability of Boutique Trendz shall in any event be limited to the amount paid by the customer for the relevant order.
MODIFICATIONS
Sitacosmos S.L. reserves the right to modify these Terms and Conditions at any time.
Any updates will be published on this page and become effective upon publication.
SEVERABILITY
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain fully effective.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be governed by Spanish law.
Any dispute relating to these Terms and Conditions shall be subject to the jurisdiction of the competent Spanish courts in accordance with applicable consumer protection legislation.