Privacy Policy

At Boutique Trendz, owned by Sitacosmos S.L., we are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.boutiquetrendz.es or use any of our services.

CHILDREN

Children aged 14 or over may provide personal data through this website without prior parental consent.

For children under the age of 14, parental or legal guardian consent is required.

We do not knowingly collect personal information from minors without the legally required authorization.

APPLICABLE LEGISLATION

This Privacy Policy complies with:

• Regulation (EU) 2016/679 (GDPR).
• Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights.
• Spanish Law 34/2002 on Information Society Services and Electronic Commerce.

DATA CONTROLLER

Company: Sitacosmos S.L.
Trade Name: Boutique Trendz
Tax ID: B-76212786
Address: C.C. Trébol Unit 18-20, 35509 Costa Teguise, Lanzarote, Las Palmas, Spain.
Email: info@boutiquetrendz.es
Phone: +34 928 511 319
Business Activity: Retail sale of clothing and fashion accessories.

DATA PROTECTION PRINCIPLES

We process personal data according to the following principles:

• Lawfulness, fairness and transparency.
• Data minimization.
• Accuracy.
• Storage limitation.
• Integrity and confidentiality.
• Accountability.

PERSONAL DATA WE COLLECT

We may process the following categories of data:

Identification Data

• Name and surname.
• Postal address.
• Email address.
• Telephone number.

Purchase Data

• Products purchased.
• Order history.
• Billing and shipping information.

Technical Data

• IP address.
• Browser type.
• Operating system.
• Website usage information.

HOW WE COLLECT YOUR DATA

We collect data through:

• Contact forms.
• Customer registration forms.
• Orders and purchases.
• Newsletter subscriptions.
• Email and telephone communications.
• Website navigation.

PURPOSE OF PROCESSING

We process your data to:

• Respond to enquiries and requests.
• Manage purchases and orders.
• Provide customer support.
• Send commercial communications where consent has been provided.
• Comply with legal obligations.
• Improve website performance and user experience.

LEGAL BASIS FOR PROCESSING

The lawful basis for processing your data may include:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests where applicable.

You may withdraw your consent at any time.

DATA RETENTION

Your personal data will be retained:

• While a business relationship exists.
• Until you request deletion.
• For the periods required by applicable laws.

DATA RECIPIENTS

Your data may be shared with:

• Public authorities.
• Banking institutions.
• Shipping and logistics providers.
• Technology service providers.
• Legal, tax and accounting advisors.

We will never sell your personal data to third parties.

YOUR RIGHTS

You may exercise the following rights:

• Access.
• Rectification.
• Erasure.
• Objection.
• Restriction of processing.
• Data portability.
• Withdrawal of consent.
• Complaint before the Spanish Data Protection Agency (AEPD).

To exercise your rights, contact:

info@boutiquetrendz.es

COOKIES

This website uses cookies and similar technologies to improve user experience, measure website performance and provide website functionalities.

Further information is available in our Cookie Policy.

DATA SECURITY

Sitacosmos S.L. implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration or destruction.

SSL/TLS encryption is used to protect communications.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect legal, technical or business developments.

The current version will always be available on this page.

CONTACT

Sitacosmos S.L. – Boutique Trendz
Email: info@boutiquetrendz.es
Phone: +34 928 511 319